Course Duration :
1hr 54 mins
“There is only one
boss, and whether a person shines shoes for a living or heads up the biggest
corporation in the world, the boss remains the same. It is the customer!
The customer is the person
who pays everyone's salary and who decides whether a business is going to
succeed or fail. In fact, the customer can fire everybody in the company from
the chairman (CEO) down, and he can do it simply by spending his money
somewhere else.