Course Duration : 1hr 54 mins

The Hospitality – Hotel Operations Management is first in line business skill and acumen to work in a wide range of areas within this multifaceted industry. The importance of the leadership qualities of managers in the hospitality industry today can’t be overestimated. Managers who exhibit good leadership qualities can make or break a business.

The leadership qualities in hospitality industry managers are similar to the qualities of leaders in other successful businesses. Both “people skills” and “business skills” are needed and a good manager will exhibit both.